A. Reflect on the way communication affected the team meeting in the simulation by doing the following:
1. Describe two specific communication techniques you used to support successful team outcomes, including how these techniques helped in building trust and encouraging open conversations among team members.
2. Explain how you adapted your communication approach to address the varied reactions of each team member.
• Kay
• Bo
• Michael
3. Describe two communication skills you used to provide a clear message to the team.
B. Reflect on what you would do differently to further enhance your cultural awareness and communication techniques as a leader by doing the following:
1. Provide two examples of how your communication with the team during the simulation was the most effective.
2. Provide two examples of how your communication with the team during the simulation was the least effective.
3. Discuss two specific actions or strategies you plan to implement to improve your cultural sensitivity in diverse team settings based on your experience in this simulation.
4. Describe two communication strategies you would employ in team meetings to improve outcomes.
C. Reflect on the techniques you used to resolve conflicts within the simulation by doing the following:
1. Discuss two specific conflict resolution techniques you applied during the team meeting, using specific examples of how each technique was used.
2. Describe one situation where you encountered resistance or disagreement among team members during the discussion; include how you addressed it and the outcome.
D. Discuss two actions you took to support team members in expressing their concerns and finding resolutions during the meeting.
E. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
F. Demonstrate professional communication in the content and presentation of your submission.